Ekelundsgatan 1

411 18 Göteborg

info@qualitythink.se 0317181800

QT Support

We take care of many of Sweden’s largest and most advanced websites. Your website is important to us, and we focus on ensuring that it is secure, fast and stable around the clock. We have the latest technical expertise and take responsibility for the operation so you can focus on your business.

Management, operations and support

Starter kit

This package is ideal for companies or startups that need basic maintenance and updates to keep your website secure and functioning.

Reconciliation meeting: 2 times/year

Growth package

Ideal for companies that are in a growth phase and need more comprehensive support to optimize performance and features, as well as start exploring development opportunities.

Reconciliation meeting: 6 times / year

Ledar package

Aimed at organizations with higher website management requirements. Includes comprehensive support, management and development to ensure optimal performance, security and growth opportunities.

Reconciliation meeting: 12 times / year

En leende kvinna med ett professionellt headset arbetar framför en osynlig skärm i en ljus kontorsmiljö. Bilden kompletterar sidan om Quality Thinks bemannade IT-support, löpande förvaltning och tekniska drift av webbplatser.

Staffed support

With our support service, you get access to a whole dedicated IT development department. We are familiar with your website, know its structure and potential for development. Our support is here to assist you with questions, minor changes or to solve any problem. Send us an email, call us weekdays between 8am and 5pm or create a ticket in the service portal directly and we will handle it accordingly. We always respond the same day and keep you updated with everything we do.

Examples of common cases:

  • Change of content
  • Consultation for web editors
  • Security breaches
  • Update of supplements
En närbild av ett öppet svart kombinationslås som ligger på tangentbordet till en bärbar dator. Bilden förstärker Quality Thinks arbete med webbplatssäkerhet, proaktiva buggfixar och skydd mot virus och datastöld.

Security and bug fixes

Your website security is our top priority. We have over 8 years of experience in protecting websites from viruses and data theft. Website security is a complex and ever-changing sphere. With us by your side, you can rest easy knowing that your website is being taken care of in a proactive way.

What else is included in our support and management?

Application responsibility

Taking on application responsibility means we fully assume responsibility for the health and performance of your application, including the codebase of your website. With us at the helm, you can focus on your core business, while we make sure your digital presence is secure, stable and constantly updated.

GDPR and ADA

At a time when protecting users’ data and privacy is more crucial than ever, rest assured that we take care of every aspect of your website in compliance with the GDPR (General Data Protection Regulation) and ADA (Americans with Disabilities Act). Not only does this mean we help you avoid fines and legal issues, but it also means your website will be accessible to a wider audience, including people with disabilities, increasing your potential market space.

Optimization & caching

Optimization and caching are crucial components to ensure your website performs at peak levels. By implementing advanced image optimization and caching techniques, we optimize load times and improve the user experience on your website. We automatically compress and resize your images without compromising quality, reducing page load times. These measures are not only important for user-friendliness but also play a major role in your website’s SEO performance.

SSL & encryption

SSL certificates and HTTPS encryption are fundamental to protecting users’ data and maintaining their trust. By encrypting data transmitted between the user’s device and your website, we protect sensitive information such as passwords and personal data from being intercepted by unauthorized parties. In addition, we use ReCaptcha3 to further protect your website from malicious bots and automated attacks, all while minimizing the inconvenience to your legitimate users. These measures not only strengthen security, but also user trust in your website, which is crucial for building and maintaining strong customer relationships.

Some of the frameworks we manage and support

WordPress & PHP

WordPress is the world’s most popular content management system, powering a significant proportion of the internet. It is known for its ease of use, flexibility and extensive range of themes and plugins. WordPress is a great platform for everything from simple blogs to complex websites and e-commerce solutions, making it a first choice for many businesses and individuals looking to build a strong online presence. We have automated systems that continuously monitor your website and notify us if there are any disruptions.

React & Next

React is a powerful JavaScript library for building user interfaces, developed by Facebook. It enables the creation of fast and interactive web applications. Next.js is a React framework that provides server-side rendering, which improves application performance and optimizes it for search engines. Together, React and Next.js offer us the tools to create modern, fast and SEO-friendly websites and applications. We can take over the support and operation of your existing React app or take care of the app after we have produced it.

React Native

React Native is a framework created by Facebook that allows developers to build true, native mobile applications using JavaScript and React. It shares much of its codebase and principles with React, making it an attractive choice for web developers looking to expand into mobile development. With React Native, we can create applications for both Android and iOS with a single code base, streamlining the development process and reducing development time. We can take over the support and operation of your existing React Native app or take care of the app after we have produced it.

Custom framework

Custom frameworks cover a wide range of technology solutions, ranging from IoT and AI solutions to cloud-based services in AWS and Azure and standard applications in Android, iOS, Vue and Flutter. This area includes all technologies that fall outside the previously mentioned categories. Whether it’s integrating smart devices into a network to collect data and control systems remotely, or developing customized cloud solutions to streamline business processes, these frameworks are customized to meet unique needs and challenges. With a broad expertise in various programming languages and technology platforms, we are ready to take on projects that require specialized knowledge and a creative application of technology to deliver innovative and functional solutions.

Frequently asked questions

Vad kan du göra om du har frågor eller behöver support?

Vi är här för att hjälpa till! Om du har några frågor eller behöver support är vårt team alltid tillgängligt för att ge dig den hjälp och vägledning du behöver. Oavsett om det handlar om teknisk support, ytterligare anpassning av din lösning eller bara en enkel fråga, är vi bara ett samtal eller ett mejl bort för att hjälpa dig på bästa möjliga sätt. Din tillfredsställelse är vår högsta prioritet.

Kan Quality Think hjälpa till med underhåll och support av befintliga tekniska system?

Vi erbjuder skräddarsydda underhålls- och supporttjänster för att säkerställa att dina tekniska system fortsätter att fungera smidigt och effektivt över tiden. Våra supportavtal är utformade för att passa dina specifika behov och budget, och vi arbetar proaktivt för att förhindra driftstopp och minimera nedtid. Vid behov kan våra experter också hjälpa till med att uppgradera och optimera befintlig kod och infrastruktur för att säkerställa hög prestanda och säkerhet. Kontakta oss för att veta mer om hur våra supportavtal kan gynna din organisation.

Vilka branscher har Quality Think erfarenhet av att arbeta inom?

Vi har erfarenhet av att arbeta inom en rad olika branscher, inklusive e-handel, hälsa och medicin, finans, utbildning, underhållning, tillverkning och många fler. Vårt mål är att tillhandahålla skräddarsydda tekniklösningar som möter de unika behoven och utmaningarna inom varje bransch.

Vad kan du förvänta dig av vår service?

När du väljer oss som din tekniska partner kan du förvänta dig en hög nivå av engagemang och dedikation till ditt projekt. Vi arbetar nära med dig genom varje steg av processen, från första konsultation till implementering och efterföljande support. Vår målsättning är att säkerställa att du är helt nöjd med resultatet och att vår lösning ger dig den önskade effekten.

Hur kan jag komma i kontakt med Quality Think för att diskutera mitt projekt?

Du kan kontakta oss genom vårt kontaktformulär på vår webbplats eller genom att skicka ett e-postmeddelande till info@qualitythink.se. Vår team kommer att svara så snart som möjligt och boka in en tid för en diskussion om dina behov och hur vi kan hjälpa till att förverkliga dina visioner. Har du tecknat ett supportavtal med oss kan du alltid kontakta oss via Servicedesk.

Want to know more about QT Support?

Porträtt av Patricia , VD och Projektledare på Quality Think.

Patricia Georgsson

Sales / Partnerships

072-2507463

Porträtt av Jonathan Johansson, [Titel t.ex. Webbdeveloper] på Quality Think.

Jonathan Johansson

Co-CEO / Tech Advisor

073-7214110